Shipping policy
DELIVERY AND SHIPPING TIMELINE
HONG KONG ISLAND AND KOWLOON COMMERCIAL AREAS
(Excluding Kowloon East)
Free delivery within 1 working day after completing the online purchase
NEW TERRITORIES, OUTLYING ISLANDS AND NON-URBAN AREAS
(Tung Chung, Chek Lap Kok and Discovery Bay)
Free Delivery within 1-2 working days
MAINLAND CHINA AND MACAU
Single total purchase of RMB 1500 or above can enjoy free delivery within 3-7 working days depending on the location.
Single total purchase below RMB 1500 will be charged a shipping fee of RMB 25.00
NOTE: Orders will be delivered by Speeder/SF Express/DHL
Unspecified factors could affect your estimated delivery date, for assistance please contact us.
Remarks: For information regarding delivery to other countries, please contact us.
IN-STORE COLLECTION
Buy online and collect your order in person or by a representative from our store at Wong Chuk Hang (address below):
Unit 12, 15th Floor
Remex Centre
42 Wong Chuk Hang Road
Wong Chuk Hang
Hong Kong
Tel : (852) 37099359
Mobile : (852) 91394658
Order cut-off and in-store collection schedule:
1. Orders submitted online before 1PM will be available for in-store collection the same day before 6:00pm
2. Orders submitted online after 1PM will be available for in-store collection the next day after 3PM
A collection reminder e-mail will be sent once your order is ready for collection.
What to bring
To collect your order, simply visit our shop and present your printed order confirmation and the credit card used, AND a valid photo ID.
If sending a representative, the representative must present a photocopy of your valid photo ID together with a printed order confirmation and a photocopy of credit card used to make the purchase online